Below you will find answers to the questions we get asked the most
Frequently Asked Questions
Everything you need to help you on your journey of becoming the best veterinary professional you can be.
How can we help you?
The Webinar Vet is a streaming service that offers a wide variety of veterinary on-demand and live webinars, events, and podcasts – available on any device, anywhere in the world.
Our extensive library of 3,000+ hours of veterinary webinars covers everything from ECC emergency medicine to dentistry – there’s something for everyone, with new webinars added every week!
A membership gives you exclusive access to a library of premium webinars and upcoming live webinars. You will also have the ability to track your CPD and log your activity with the 1CPD app, or download your certificates.
You can contact us through our website by filling out the contact form, emailing us at [email protected], or calling us at +44 (0) 151 324 0580.
To view your completed CPD, log in to your account and click on the "My Account” button and click the “My CPD Record” link. Here you will be able to see all of your completed CPD and download certificates for your records.
CPD is recorded automatically when you complete a webinar or podcast. Your CPD record will show the date, title, and duration of the CPD activity, as well as the number of CPD hours awarded.
To become a member, simply visit the "Memberships" page on our website and select the membership plan that best suits your needs.
As a member, you will have access to our library of webinars and podcasts, potential discounts on live events, exclusive member-only content, and access to hundreds of exclusive member rewards from our partners.
To listen to podcasts, log in to your account and visit the "Podcasts" page. Find the podcast you want to listen to and click on the "Play" button. You can also access our podcasts via most leading podcast providers such as Spotify and Apple Podcasts.
To change your password, log in to your account and click on the "My Account" button. Click on "My Profile", enter your current password and your new password and click “Save”.
To cancel your subscription you can visit your My Profile page found in the top right dropdown. At the bottom of the page you will find the cancellation link. Or if you would like to discuss your membership options please contact us by email at [email protected] or phone on 0151 324 0580.
To search for upcoming webinars simply log in to your account and click on the "Videos" link in the navigation menu. On the “Videos” page you can toggle between “All”, “On Demand”, and “Upcoming” webinars. Find the upcoming webinar you want to attend and click on the "Save Your Seat" button. You will then receive an email with instructions on how to join the webinar at the scheduled time.
To delete your contact records, please contact us at [email protected] with your request. We will process your request as soon as possible and confirm when the records have been deleted.